Course Overview
Workplace accidents often result from a combination of unsafe conditions, inadequate procedures, equipment failures, and organizational factors. Understanding why an incident occurred is essential to preventing similar events in the future.
First Coast Warehouse Safety Training’s Workplace Accident Investigation & Root Cause Analysis course provides supervisors, safety professionals, and managers with the knowledge needed to conduct effective workplace incident investigations.
Participants will learn how to collect evidence, interview witnesses, identify contributing factors, determine root causes, and develop corrective actions that improve workplace safety.
What Students Will Learn
Upon completion of this course, participants will be able to:
- Understand the purpose of workplace accident investigations.
- Recognize the differences between accidents, incidents, and near misses.
- Identify appropriate actions following a workplace incident.
- Preserve incident scenes and collect relevant evidence.
- Conduct effective witness interviews.
- Identify immediate, contributing, and root causes.
- Apply root cause analysis techniques, including the Five Whys and Fishbone Diagram.
- Recognize equipment, procedural, and organizational failures.
- Prepare accurate accident investigation reports.
- Develop corrective actions using the Hierarchy of Controls.
- Understand applicable OSHA reporting and recordkeeping requirements.
Who Should Take This Course?
This training is intended for:
- Warehouse and manufacturing supervisors
- Safety coordinators and safety managers
- Operations managers and team leaders
- Human resources personnel
- Maintenance supervisors
- Business owners and employers
- Workplace safety committee members
Key Training Topics
Incident Response and Evidence Collection
Learn how to respond appropriately following a workplace incident, protect employees from additional hazards, preserve evidence, and document conditions that may have contributed to the event.
Witness Interviews and Documentation
Understand how to conduct objective witness interviews, collect accurate information, and prepare investigation reports based on facts rather than assumptions.
Root Cause Analysis
Explore investigation techniques such as the Five Whys and Fishbone Diagram to identify underlying causes, including failures involving equipment, procedures, training, and management systems.
Corrective Actions and Prevention
Learn how to develop effective corrective actions using the Hierarchy of Controls, assign responsibilities, and verify that corrective measures address identified hazards.
Applicable OSHA Standards and Guidance
Relevant regulations and guidance include:
- 29 CFR Part 1904 — Recording and Reporting Occupational Injuries and Illnesses
- 29 CFR 1904.39 — Reporting Severe Injuries and Fatalities
- OSHA Recommended Practices for Safety and Health Programs
- OSHA Incident Investigation Guidance
Additional OSHA standards may apply depending on the circumstances of an incident.
Course Completion and Certificate
Participants must complete the required training material and successfully pass the final examination with a minimum score of 80%.
Upon successful completion, participants will receive a Certificate of Completion from First Coast Warehouse Safety Training.
This course provides foundational instruction in accident investigation and root cause analysis. Employers remain responsible for complying with applicable reporting requirements and implementing appropriate corrective actions.
Training Services
First Coast Warehouse Safety Training provides practical workplace safety education for employees, supervisors, and organizations throughout Northeast and Central Florida and South Georgia.
Our goal is to help organizations identify the causes of workplace incidents, correct hazardous conditions, and prevent future accidents.